General Bank Supply

(800) 714-5580

Policies

Please select from one of the following areas:

Ordering Information
Orders may be placed by phone, fax or on-line. Minimum order amount is $25.00. Please make sure to include product number, full description and quantity desired. We will be also happy to provide you with a quotation for volume purchases, size variations and for items you cannot locate.

Toll-free: (800) 714-5580
Phone: (248) 528-1660
Fax: (248) 528-1670
E-mail: info@generalbanksupply.com

General Bank Supply, Inc.
200 East Big Beaver
Troy, MI 48083


Methods of Payment
We accept Visa, MasterCard, Discover and American Express. Open account customers – 30 days from invoice date. To open an account with General Bank Supply, Inc., please provide three (3) trade references and the name and address of your bank with your initial order.

Privacy Policy
All information provided to General Bank Supply to process an order will be kept confidential. This information will not be shared with outside organizations for commercial purposes. This information may be used to notify you of product and special offer updates that we may offer in the future. Please contact us if you have any questions regarding this policy.

Return Policy

Your satisfaction is our guarantee!

We want our customers to be completely happy with their purchase. If you are not 100% satisfied please contact us within 30 days of delivery to receive your return authorization number.  A return authorization number must be received prior to the return of any merchandise. Once your return is received a credit will be issued to your original form of payment.

Please note that all custom orders are non-returnable.

The customer may be responsible for shipping charges, unless General Bank Supply is responsible for the product error.

Shipping Policy
All shipping charges are prepaid and added to the invoice. A minimum shipping and handling charge of $8.75 will apply to all orders. General Bank Supply must be notified within 30 days of receipt of product of any shipping discrepancies. Orders are shipped F.O.B. Troy, MI or point of origin.